It takes months to find a customer … and seconds to lose one.
One important part of our success is to deliver excellent customer service. We not only preach it, but we believe why have the service if you’re not going to value the customer.
From our employee manual: The customer’s experience is a reflection of you showing the customer that we respect their time and appreciate their business. Always go above and beyond. Every service begins with a smile and ends with a thank you. Be memorable, go forth and spread sunshine!
“I have been using Shred Connect for the past 10 years. I would never consider another company to handle our private information. It’s a family-owned business that is local and cares about its customers.”